Cookie Policy
Last updated September 2026
We use cookies and similar technologies on the RGS Group Ltd website to help the site work properly, understand how it's being used and, where you've agreed to it, support our marketing activity.
We know cookie policies aren't the most exciting thing you'll read today, so we've tried to keep this one straightforward. This page explains what cookies are, why we use them and the choices you have.
1. What are cookies?
Cookies are small text files that websites store on your computer, phone or other device.
They can help a website remember things about your visit, such as your preferences, whether you're logged in or how you use different parts of the site.
Some cookies only last for the duration of your visit and are deleted when you close your browser. These are known as session cookies. Others stay on your device for a set period or until you remove them. These are known as persistent cookies.
Cookies can also be set directly by us or by third-party services we use.
2. How we use cookies
Not every cookie does the same job, so we group the cookies used on our website according to what they're there to do.
Strictly necessary cookies
Some cookies are needed for the website to work properly. These may be used for things such as security, maintaining your session, remembering your privacy choices or providing a feature you've specifically asked to use.
Because these cookies are necessary for the website to function or provide a service you've requested, we don't normally need to ask for your consent before using them.
Analytics cookies
We'd like to understand how people use our website so that we can see what's working, what isn't and where we could make things better. Analytics cookies can help us understand things such as:
- how visitors reach our website;
- which pages people visit;
- how visitors move around the site;
- how long people spend on different pages; and
- whether particular campaigns or links are generating visits and interactions.
We may use services such as Google Analytics to help us understand this information. Where consent is required, analytics cookies won't be placed unless you choose to accept them.
Functional cookies
Functional cookies help provide additional website features or remember choices you've made. Where these cookies aren't strictly necessary, we'll ask for your consent before using them.
Marketing cookies
We may use marketing cookies or similar technologies to help us understand the effectiveness of our marketing and, where applicable, provide more relevant advertising. If we use these technologies, they won't be placed unless you've given the necessary consent.
3. Third-party cookies
Some of the services we use to operate, understand and improve our websites are provided by other organisations.
This may include analytics, website functionality and marketing technology providers. These providers may use their own cookies or similar technologies when their services are used on our websites.
Where these technologies aren't strictly necessary, they will be controlled by your cookie preferences.
The cookie settings available on each website should provide further information about the specific cookies and providers being used on that site.
4. Your choice
It's your call. When you first visit our website, you'll be given the option to:
- accept all cookies;
- reject non-essential cookies; or
- manage your preferences.
We'll only use non-essential cookies where you've made the appropriate choice to allow them. Choosing not to accept non-essential cookies won't stop you from using the main parts of our website.
5. Changing your mind
You can change your cookie preferences at any time using the cookie settings option on our website.
You can also manage or delete cookies through your browser settings. Bear in mind that blocking strictly necessary cookies may affect how some parts of the website work.
6. How long cookies last
Different cookies remain on your device for different periods.
Some disappear when you close your browser, while others remain for a specified period.
Our cookie settings tool should provide further information about the individual cookies being used, including their purpose and duration.
| Cookie | Provider | What it does | Type | How long |
|---|---|---|---|---|
wordpress_test_cookie | This website | Checks your browser accepts cookies when you log in | Strictly necessary | Session |
wordpress_logged_in_* | This website | Keeps our staff logged in to update the site | Strictly necessary | Session, or 14 days if Remember me is chosen |
_ga | Google Analytics | Tells visits apart so we can count them | Analytics | 2 years |
_ga_* | Google Analytics | Keeps track of your visit | Analytics | 2 years |
__hstc | HubSpot | Records visits for our customer records | Marketing | 6 months |
hubspotutk | HubSpot | Recognises you when you send us a form | Marketing | 6 months |
__hssc | HubSpot | Counts the pages seen in this visit | Marketing | 30 minutes |
__hssrc | HubSpot | Tells whether your browser has been restarted | Marketing | Session |
Your cookie choices themselves are kept in your browser’s local storage, not in a cookie.
7. Keeping this policy up to date
The technology behind our website will change from time to time, and the cookies we use may change with it.
We'll review this policy when necessary and update the date at the top when changes are made.
If you'd like to know more about how we use personal information more generally, please see our Privacy Policy.
